Cookie Policy

Learn how Access Health uses cookies and similar technologies to improve your experience on our website and how you can control them.

Cookie Policy for Access Health

Access Health ("AccessHT", "we", "us", or "our") uses cookies and similar technologies to improve your experience on our website located at www.accesshealth.africa.

This policy explains what cookies are, how we use them, and how you can control them.

1. Introduction

Access Health ("AccessHT", "we", "us", or "our") uses cookies and similar technologies to improve your experience on our website, www.accesshealth.africa ("Website"), and our online platforms. This Cookie Policy explains what cookies are, how we use them, and your rights to control their use.

2. What Are Cookies?

Cookies are small text files stored on your device (computer, smartphone, or tablet) when you visit a website. They help websites recognize your device, remember your preferences, and improve functionality and performance.

Cookies can be:

Session Cookies

Deleted automatically when you close your browser.

Persistent Cookies

Remain stored until deleted manually or after a set period.

3. How We Use Cookies

We use cookies for the following purposes:

  • Enhance user experience: Remember your preferences and login sessions.
  • Analytics: Understand how visitors use our site to improve performance and usability.
  • Security: Detect and prevent fraud or unauthorized access.
  • Marketing: Deliver relevant advertisements and measure campaign effectiveness.

Important: Some cookies are strictly necessary for website functionality, while others (e.g., for marketing or analytics) require your explicit consent.

4. Types of Cookies We Use

Essential Cookies
Required

Enable basic site functions like navigation and secure areas.

Examples:

Login authentication Form submissions
Analytics Cookies

Help us understand how visitors use our site.

Examples:

Google Analytics Meta Pixel
Preference Cookies

Store user choices such as language or region.

Examples:

Saved user settings
Marketing Cookies

Track visitors across sites to show relevant ads.

Examples:

Facebook Pixel Google Ads cookies

5. Third-Party Cookies

We may allow third parties, such as analytics or advertising partners, to set cookies on your device to collect information about your browsing activity. These third parties have their own privacy and cookie policies.

Common third-party tools include:

Google Analytics

To track website usage and performance.

Meta (Facebook) Pixel

To measure ad performance and reach.

We ensure these services are integrated responsibly and any data shared is anonymized or aggregated where possible.

6. Managing Your Cookie Preferences

A. Browser Settings

You can manually control cookies through your browser settings. Most browsers allow you to refuse or delete cookies.

To manage cookies:

  • In Chrome: Settings → Privacy and security → Cookies and other site data
  • In Safari: Preferences → Privacy → Manage Website Data
  • In Firefox: Options → Privacy & Security → Cookies and Site Data

You can also opt out of personalized ads at: https://www.youronlinechoices.com/

7. Updates to This Cookie Policy

We may update this Cookie Policy periodically in line with changes in technology, regulations, or our operations. We encourage you to review this page regularly to stay informed.

Material changes will be communicated via prominent notices or direct communication where legally required.

8. Contact Us

Questions About Cookies?

If you have any questions about our use of cookies or need help managing your preferences, we're here to help.

Access Health Logo

Empowering healthcare access through innovative financing solutions across Africa.

Services

  • Individual Healthcare
  • Group Coverage
  • Chama Support
  • Corporate Benefits

Contact

Forest Court Parklands, Nairobi

Nairobi, Kenya

clientservice@accessht.africa

+254 742 966 965


© Access Health. All rights reserved.